Here are the most common problems, along with repairs for garage doors & openers.

Garage door opener does not operate with either the remote or the wall switch: 

The power source has probably been disrupted - check to see if it is plugged in.  Check your circuit breaker, fuses and power boxes. Also, check the batteries in your remote, keypad or wall button.  Perhaps it needs to be reprogrammed. 

Garage door won't close all the way: 

Check the limit switch - needs adjusting.  If not, see if the door is binding when raised or lowered and to see the the photo cells/electrical beams or they are aimed directly at one another, or has something blocking it. 

Garage door reverses before hitting the floor:

Check photo cells/electrical beam - may be blocked at floor level of the door.  Close force may need adjusting.  

Garage door does not open completely:

The limit switch may need to be removed away from the motor unit. Make sure the antenna on the motor unit is hanging down.  

Broken springs or a broken motor:

These are the most serious garage door repairs.  It is always recommended to replace springs in pairs, to ensure balanced operation.  A professional should repair a broken spring or motor.  

 Regular maintenance of your garage door system may help prevent some garage door repairs.  

We at Overhead Door Company of Northeast Arkansas are always trying to raise homeowner awareness of Garage Door Safety and keeping homeowners safe all year long.

The garage door is often the largest entry point into the home, and it is important for consumers to keep garage doors and remotes in proper working condition.  A well-functioning garage door is something most of us take for granted. However, there are certain things to keep in mind when it comes to safety and security for you and your family.

1. Make sure the garage door opener button is out of the reach of small children.  It should be mounted at least 5' from the floor. 

2. Do not let children play with the garage door remote controls. It could accidentially fall on them or a pet. 

3. Never place fingers between door sections.  Explain this to your children and consider buying the pinch-resistant doors. 

4. Always consult the owner's manual and learn how to use the garage door's emergency release feature.  

5. Visually inspect the garage door monthly.  Look at springs, cables, rolers and pulley's for signs of wear and tear.  These should only be fixed by a trained door technician. 

6. Test the garage door opener's reversing mechanism monthly by placing a 2x4 under the door's path.  If the door does not reverse after contacting the wood, call a qualified garage door specialist. 

7. While you are away or on vacation, unplug your garage door or use the wall vacation lock console security switch, which renders remotes unusable and is an optional accessory to most openers. 

8. Never leave your garage door partially open.  When activated again, it may travel downwards and hit the person or object in its pathway.  

9. If the opener does not have a rolling-code technology, be sure to change the manufacturer's standard access code on the opener and the remote or you need to consider investing in a newer model door with rolling-code technology which changes the access codes each time the opener is used. 

10. Never leave your remote in your car when you valet.  A stolen remote is easy access to your home.  Always lock your remote in the console until you return to car.  It's a small inconvenience for safety and security. 

Overhead Door Corporation’s Knock & Lock^®Breakaway Door System is the industry’s only self-resetting, impact-resistant dock door available. The rugged Knock & Lock^® is designed for higher productivity, energy efficiency and costs 35% less than a complete breakaway door, making it the ideal choice for any dock environment. In addition, the Knock & Lock^®Breakaway Door System offers a rugged, puncture-proof interior skin with a steel exterior for years of trouble-free service. Every panel is polystyrene insulated to 2 inches, providing an R-value of 8.56, and has dual slide locks on the bottom section for security. Every Knock & Lock^®Breakaway Door System is backed by an industry leading 10 year limited warranty. Whether the application requires a breakaway door system or simply breakaway sections for retrofit applications, the Knock & Lock^®Breakaway Door System is the perfect solution for facility managers and architects alike.

HIGHER PRODUCTIVITY - INCREASED DURABILITY - AFFORDABILITY

The Knock & Lock self-resetting impact resistant breakaway door system is designed to increase productivity
by eliminating costly downtime, door repairs and replacements to keep your facility operating smoothly and
efficiently. Knock & Lock is ideal for both new construction and retrofit applications.
Performance and Durability
Knock & Lock is designed to provide reliable performance for many years and is backed by an industry-leading
warranty:
• 10-year retractile cord warranty
• 10-year puncture warranty
• The automatic reset keeps your doors operating after  
impact to eliminate downtime and associated costs
• Breaks away with little force for system longevity
• Single/dual panel breakout (breaks in and out) for  
additional impact-resistance and door system durability
• Puncture-resistant interior skin and steel exterior for  
durability and longevity
• Polystyrene insulation in every section with an R-value of
8.56 for energy-efficiency (U-value .12)
• Dual slide locks standard on each section for extra security
• Wind load up to +43/-50 psf (depending on section width) 
is standard to satisfy application requirements in a variety 
of environmental conditions (Stated wind load is for Knock 
& Lock sections, not entire door. Remaining door sections
may require additional reinforcement depending on size if
wind load is required for the application.)
• Can be field-painted with latex paint to complement the
look of your facility
• 2” rollers for smooth operation
• 3” roller option for additional durability in demanding,
high traffic volume applications
• Available in 6’2”, 8’2”, 9’2”, 10’2”, 11’2”, 12’2” and 16’2”*
section widths and in 24” and 21” section heights to  
satisfy a wide variety of applications

Overhead Door Corporation’s Knock & Lock^®Breakaway Door System is the industry’s only self-resetting, impact-resistant dock door available. The rugged Knock & Lock^® is designed for higher productivity, energy efficiency and costs 35% less than a complete breakaway door, making it the ideal choice for any dock environment. In addition, the Knock & Lock^®Breakaway Door System offers a rugged, puncture-proof interior skin with a steel exterior for years of trouble-free service. Every panel is polystyrene insulated to 2 inches, providing an R-value of 8.56, and has dual slide locks on the bottom section for security. Every Knock & Lock^®Breakaway Door System is backed by an industry leading 10 year limited warranty. Whether the application requires a breakaway door system or simply breakaway sections for retrofit applications, the Knock & Lock^®Breakaway Door System is the perfect solution for facility managers and architects alike.

Knock and Lock Advantages:

The Knock & Lock self-resetting impact resistant breakaway door system is designed to increase productivity by eliminating costly downtime, door repairs and replacements to keep your facility operating smoothly and efficiently. Knock & Lock is ideal for both new construction and retrofit applications. Performance and Durability Knock & Lock is designed to provide reliable performance for many years and is backed by an industry-leading warranty:
• 10-year retractile cord warranty
• 10-year puncture warranty
• The automatic reset keeps your doors operating after  
impact to eliminate downtime and associated costs
• Breaks away with little force for system longevity
• Single/dual panel breakout (breaks in and out) for  
additional impact-resistance and door system durability
• Puncture-resistant interior skin and steel exterior for  
durability and longevity
• Polystyrene insulation in every section with an R-value of
8.56 for energy-efficiency (U-value .12)
• Dual slide locks standard on each section for extra security
• Wind load up to +43/-50 psf (depending on section width) 
is standard to satisfy application requirements in a variety 
of environmental conditions (Stated wind load is for Knock 
& Lock sections, not entire door. Remaining door sections
may require additional reinforcement depending on size if
wind load is required for the application.)
• Can be field-painted with latex paint to complement the
look of your facility
• 2” rollers for smooth operation
• 3” roller option for additional durability in demanding,
high traffic volume applications
• Available in 6’2”, 8’2”, 9’2”, 10’2”, 11’2”, 12’2” and 16’2”*
section widths and in 24” and 21” section heights to  
satisfy a wide variety of applications

i

Overhead Door Receives Women’s Choice Award in the Garage Door Category

Overhead Door is honored to earn the Women’s Choice Award and to be considered the brand of choice among women. The award validates Overhead Door’s commitment to our distributors and our collective ability to deliver professional service and high performance products. The Women’s Choice Award represents the earned trust that women put in our brand,” said Dennis Stone, President and Chief Executive Officer, Overhead Door Corporation.

It is with great pleasure that we announce the 2012 Women's Choice Award for Garage Doors by WomenCertified went to Overhead Door.  This recongnition reaffirms our customers by continuing to build confidence in our brand and their purchase decisions.

The Geniune.  The Original.

Overhead Door Company of Northeast Arkansas

3620 Stadium Blvd.

Jonesboro AR  72404

870-336-3667